AK
Amogelang K

1 reviews | Active since Jan 2014

18 Aug 2025, 12:04

stop the debit of the ended contract

Good day, I had a contract with vodacom four years ago which ended two years ago. consultant convinced me not to cancel the contract rather take contract on minutes of which i did. the recent contract has ended long ago, i am struggling to cancel it because the number they gave me is 082 135. i am listening to the machine only , cant access the consultant to assist me. the number i want to cancel is ***.

0
Replies (3)
Vodacom
Vodacom's reply18 Aug 2025, 12:05
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 
AK
Amogelang K's update18 Aug 2025, 13:59
Reviewer Update
Good day

Thanks for the response.. kindly call on ***, since i am not using the number in question.

thanks
Vodacom
Vodacom's reply18 Aug 2025, 14:06
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
 Vodacom Consumer Website Team