Stop taking my money

Item: Vodacom
Rating: 1
Author: David M

I tried to deactivate an account twice today (***). After +-4.5 minutes the call gets dropped without me speaking to anyone. How do I deactivate an account if you do that?

Helpful (0)

Replies (3)

Vodacom's replyOfficial

29 Jun 2020, 14:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Jun 2020, 14:11

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

David M's updateReviewer Update

29 Jun 2020, 14:14

bul ***

David M's update29 Jun 2020, 14:14

Reviewer Update

bul ***

David M's updateReviewer Update

29 Jun 2020, 20:53

Vodacom rep****, yet again "bul ***"

David M's update29 Jun 2020, 20:53

Reviewer Update

Vodacom rep****, yet again "bul ***"