NM
Nonhlanhla M
1 reviews | Active since Mar 2016
02 Mar 2016, 22:38
Stop taking my airtime
I'm using Vodacom network and whenever I buy airtime they deduct my airtime. I've called them several times (4 times) and they said it will stop but it still hasn't stopped even now. I'm not using data bundles, I do not download things but my airtime is always deducted.
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Vodacom's replyOfficial
03 Mar 2016, 07:43Hello Nonhlanhla11,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 07:43
Official
Hello Nonhlanhla11,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team