1 reviews | Active since Mar 2009
STOP *****ING MY PREPAID AIRTIME
<p>STOP *****ING MY PREPAID AIRTIME VODACOM ... since december 2011 vodacom has had a double opt in system in place for WASPA subscriptions ... yet on 15th March 2017 I had TWO waspa companies start *****ING my prepaid airtime (HARVEST FRENZY ********** and AIRG @ ZAR2.00/day) ... I never responded to these sms's at all yet they still ***** my money at a total of ZAR3.00/day ... where is vodacoms "double opt in service" then??? I DEMAND that Vodacom refunds me these monies immediately to my prepaid account a total of ZAR393.00 that was ****** from me since 15 Mar 2017 till today 24 July 2017 when I realised that my money was going off without my permission (as prepaid subscribers do not get a bill monthly to let them view their accounts). I have tried to google these companies but can find NO CONTACT details whatsoever for them online and as such am unable to contact thenm for a refund of their ******* deductions. Failure to refund me by vodacom will result in me taking this matter to the ombudsman and for every day I have to loose work due to this I will be adding on my R750.00 daily fee to the legal bill when I sue them for this as well as all legal costs. I am contactable on ***or **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
