MM
Moipone M

1 reviews | Active since Jan 2018

07 Jul 2021, 09:12

Stop *****ing my airtime

My airtime keeps disappearing EVERY DAY, I'm on WIFI 24/7 so you can say I use it for data. I hardly make any phone calls (you can check my call log) and when i do make calls, it doesn't last for long. I'm not subscribed to anything in fact I blocked all applications so where does my airtime go?? Please explain to me in writing why I lose my airtime DAILY!! This is very frustrating and totally unacceptable.

0
Replies (2)
Vodacom
Vodacom's reply07 Jul 2021, 11:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MM
Moipone M's update08 Jul 2021, 10:29
Reviewer Update
Good day, kindly contact me in writing