MM
Moipone M
1 reviews | Active since Jan 2018
07 Jul 2021, 09:12
Stop *****ing my airtime
My airtime keeps disappearing EVERY DAY, I'm on WIFI 24/7 so you can say I use it for data. I hardly make any phone calls (you can check my call log) and when i do make calls, it doesn't last for long. I'm not subscribed to anything in fact I blocked all applications so where does my airtime go?? Please explain to me in writing why I lose my airtime DAILY!! This is very frustrating and totally unacceptable.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
07 Jul 2021, 11:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2021, 11:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MM
Moipone M's updateReviewer Update
08 Jul 2021, 10:29Good day, kindly contact me in writing
MM
Moipone M's update08 Jul 2021, 10:29
Reviewer Update
Good day, kindly contact me in writing
