Stop *****ing Money!!!!

Seriously what is wrong with Vodacom??? I spoke to a customer care agent 29 August to add a 5 gig once off and for my sister visiting from NZ... I waited a few minutes and only a few MB where added.... I called back and another person said yes it's pro rata and you won't get the 5gig immediately (unlike MTN)... I was instructed to go to a Vodacom and buy R400 airtime and load it the change it to the 5 gig for R399... which we did!!!! Also telling the lady to CANCEL THE REQUEST, WHICH SHE SAID SHE DID AND I WONT GET CHARGED, I REITTIRATED THAT I DONT USE THIS NUMBER AND ONLY NEEDED THE ONCE OFF WHICH WAS CANCEL AND NOT NEEDED .... the monthly bill came and the R399 was on my account... fine my sister paid it to me and back they went to NZ..... SO TODAY I GET THE ACCOUNT AND THE 5 GIG IS ON AGAIIIINNNNN !!!!!!! WHY DO YOU INSIST ON HIRING INCOMPITENT PEOPLE AS THE FRONTLINE TO YOUR BUSINESS???? IF THIS IS NOT REVERSED IMMEDIATLY I WILL STOP ALL DEBIT ORDERS AND YOU AN BLACKLIST ME!!!!!! ENOUGH IS ENOUGH!!!!

THIS 5 GIG WAS REQUESTED AND CANCELED WITH IN 30 MIN AS A ONCE OFF!!!! WHY IS IT RECURRING NOW????????????????