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Carla R
1 reviews | Active since Jun 2020
03 Jun 2020, 15:33
STOP SPAMMING ME PLEASE
Will Vodacom PLEASE stop calling me!!!! So far today I have received FOUR calls from ***. These spam phone calls happen on a regular basis and some days I receive up to 10 calls. I INSTRUCT you now TO STOP PHONING ME!!!
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Replies (7)CR
Carla R's updateReviewer Update
03 Jun 2020, 16:58And less than 2 hours after the complaint was logged, I once again receive another phone call from the same number..
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Carla R's update03 Jun 2020, 16:58
Reviewer Update
And less than 2 hours after the complaint was logged, I once again receive another phone call from the same number..
Vodacom's replyOfficial
04 Jun 2020, 08:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jun 2020, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
CR
Carla R's updateReviewer Update
04 Jun 2020, 13:03AND ANOTHER PHONE CALL FROM THE SAME NUMBER TODAY AT 12:21...I'M FORCED TO ACT ACCORDINGLY IF THAT IS WHAT IT TAKES TO OPEN THE EARS OF THE DEAF...
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Carla R's update04 Jun 2020, 13:03
Reviewer Update
AND ANOTHER PHONE CALL FROM THE SAME NUMBER TODAY AT 12:21...I'M FORCED TO ACT ACCORDINGLY IF THAT IS WHAT IT TAKES TO OPEN THE EARS OF THE DEAF...
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Carla R's updateReviewer Update
04 Jun 2020, 14:30ANOTHER CALL 14:13 today..
Dear Vodacom Management
As a client I am requesting the following in writing here please so that ALL customers can be aware of what they sign up for when they sign a contract with VODACOM:
*The detail instructions given to your marketing employees regarding the customers they should phone, how often they should phone them, how many marketers are allowed to phone ONE customer etc etc
*The algorithm of your computerized phone calls also stating all the above
I request to be answered here within ONE WEEK of this message and I INSTRUCT you to stop calling this number *** IMMEDIATELY!
Dear Vodacom Management
As a client I am requesting the following in writing here please so that ALL customers can be aware of what they sign up for when they sign a contract with VODACOM:
*The detail instructions given to your marketing employees regarding the customers they should phone, how often they should phone them, how many marketers are allowed to phone ONE customer etc etc
*The algorithm of your computerized phone calls also stating all the above
I request to be answered here within ONE WEEK of this message and I INSTRUCT you to stop calling this number *** IMMEDIATELY!
CR
Carla R's update04 Jun 2020, 14:30
Reviewer Update
ANOTHER CALL 14:13 today..
Dear Vodacom Management
As a client I am requesting the following in writing here please so that ALL customers can be aware of what they sign up for when they sign a contract with VODACOM:
*The detail instructions given to your marketing employees regarding the customers they should phone, how often they should phone them, how many marketers are allowed to phone ONE customer etc etc
*The algorithm of your computerized phone calls also stating all the above
I request to be answered here within ONE WEEK of this message and I INSTRUCT you to stop calling this number *** IMMEDIATELY!
Dear Vodacom Management
As a client I am requesting the following in writing here please so that ALL customers can be aware of what they sign up for when they sign a contract with VODACOM:
*The detail instructions given to your marketing employees regarding the customers they should phone, how often they should phone them, how many marketers are allowed to phone ONE customer etc etc
*The algorithm of your computerized phone calls also stating all the above
I request to be answered here within ONE WEEK of this message and I INSTRUCT you to stop calling this number *** IMMEDIATELY!
Vodacom's replyOfficial
09 Jun 2020, 13:13Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply09 Jun 2020, 13:13
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
CR
Carla R's updateReviewer Update
09 Jun 2020, 13:34AND ANOTHER TWO MORE OF THESE CALLS: YESTERDAY AT 15:40 AND AGAIN TODAY AT 13:10????
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Carla R's update09 Jun 2020, 13:34
Reviewer Update
AND ANOTHER TWO MORE OF THESE CALLS: YESTERDAY AT 15:40 AND AGAIN TODAY AT 13:10????
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Carla R's updateReviewer Update
09 Jun 2020, 13:35Of course I won't answer if you're phoning from the number that harasses me!!! Please send me mail
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Carla R's update09 Jun 2020, 13:35
Reviewer Update
Of course I won't answer if you're phoning from the number that harasses me!!! Please send me mail