1 reviews | Active since Sept 2015
STOP SPAMMING CUSTOMERS FOR UPGRADES
Can your upgrades department please stop calling me! I know my phone is due for an upgrade (for a year now) but as a consumer I have a RIGHT to keep my contract as is on a month to month basis. My phone does work and I have no problems paying the current rate! I don't feel that I need to explain my reasons for not upgrading my contract whether it is sim only or a whole new phone. PLEASE TAKE MY NUMBER OFF OF FROM YOUR CONSULTANTS TO CALL AND BUG ME FOR UPGRADES! If I want an upgrade, I will go to a store and do it myself! I am not being stuck in a 24 or 36 month contract at this point! A month to month (as is) works fine for me! I find that your consultants are rude and keep mentioning that it has nothing to do with POPIA. By calling and asking for the upgrades is promoting! I have specifically asked Vodacom NOT to call (or spam) me with marketing.
