OW
Oliver W
1 reviews | Active since Jul 2013
25 May 2022, 15:01
STOP SENDING UNSOLICITED SMS'
This the 5TH time since September last year I am writing to complain about Vodacom continuing to send unsolicited marketing sms' - I AM ****ING SICK AND TIRED OF THIS!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 May 2022, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 May 2022, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
OW
Oliver W's updateReviewer Update
31 May 2022, 13:56First of these are definitely NOT phishing ****s -
I still have not been contacted AND I am still receiving unsolicited sms'!!!
I still have not been contacted AND I am still receiving unsolicited sms'!!!
OW
Oliver W's update31 May 2022, 13:56
Reviewer Update
First of these are definitely NOT phishing ****s -
I still have not been contacted AND I am still receiving unsolicited sms'!!!
I still have not been contacted AND I am still receiving unsolicited sms'!!!
Vodacom's replyOfficial
01 Jun 2022, 17:34Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our support team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our support team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2022, 17:34
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our support team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our support team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,