RS
Robert S
1 reviews | Active since Sept 2013
22 Jan 2020, 12:45
STOP SENDING ME SPAM!
Everyday I receive a bunch of promotional sms's from Vodacom, annoying sms's I might add. I have tried to block them, send stop to curtain numbers which is supposed to stop all spam, but I still get these messages everyday.
I have phoned customer care on many occasions regarding this, and of course they tell you "Okay you will no longer receive our promotional adverts" But I still do!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jan 2020, 13:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2020, 13:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Robert S's updateReviewer Update
12 Feb 2020, 11:19The matter has not been resolved!!!! I am still receiving promotional SMS's on a daily basis!
Fix it!
Fix it!
RS
Robert S's update12 Feb 2020, 11:19
Reviewer Update
The matter has not been resolved!!!! I am still receiving promotional SMS's on a daily basis!
Fix it!
Fix it!