1 reviews | Active since Sept 2016

23 Jan 2018, 06:41

Stop Robbing Us

It’s bad enough that your data prices are ridiculously high but lately you are even robbing us of power hour and chat for 30. Just now I bought power hour and chat for 30 and made a call to a friend of mine on Vodacom and we spoke for 33min and both power and chat for 30 were gone! What is an hour? What is 30min? Please don’t think we are fools! That’s why ppl are porting to Telkom because you don’t want to stop this ridiculous thing of thinking we are fools! I’m sick of this!!

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2018, 06:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,