mH
mohamed H

1 reviews | Active since Dec 2015

01 Dec 2015, 18:28

STOP RIPPING US OFF DAILY!!!

i would like to bring this to the attention of all consumers as to how vodacom rips us of daily.<br> <br> as a contract subscriber when u have left over minutes you can only access them the following month but only after you have consumed your new months minutes.<br> <br> so its like you buy 2litres of coke for example and you only consume one litre. When u want to consume the balance of your coke you are told that you need to purchase another 2litre and drink it all up and then only can u access the balance of the one litre provided its done within 30 days.<br> <br> also yesterday my fone was soft locked by vodacom even though i had 6 mins of airtime left over.<br> <br> I'm tired of these giant companies ripping us paying clients daily. i need assistance to take these giants on one by one.<br> <br> also how do you monitor your data charges from vodacom?? and its time these companies rewrite the small print in the terms and conditions cos thats how they protect themselves!!!!

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2015, 08:40
Official
Hello zizu,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team