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AM
Arno M

1 reviews | Active since Apr 2012

17 Sept 2018, 14:13

STOP PHONING ME!!!

Good day Vodacom,

I keep on receiving promotional phone calls from ********** , ********** and ********** . I receive 3-4 phone calls everyday from these above-stated numbers. I have stated clearly and respectfully that I am not interested in the promotions at the moment.

I am not a Vodacom user and this harassment of phone calls will only keep me away as a customer instead of joining your network. Please stop this.

0
Replies (3)
Vodacom
Vodacom's reply17 Sept 2018, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

AM
Arno M's update17 Sept 2018, 14:26
Reviewer Update
Good day, Instead of sending a generic response and actually reading the complaint, you would have seen that I am not a customer. Pathetic.
Vodacom
Vodacom's reply19 Sept 2018, 15:11
Official

Dear Customer,

Please be advised that we were not able to make contact with you.

Please call 082135 for any further assistance.

Regards,

Vodacom Consumer Website Team

Best regards,