SM
Stanley M
1 reviews | Active since Dec 2014
02 Jan 2020, 18:13
Stop Notifications to my cell
Most upset with VODACOM for I received an SMS with some opportunity to win something. You have WON then asked permission to send notifications. I agreed for I thought it was part of the winning strategy. I have been HUMBUGGED with hundreds of notifications which I DO NOT WANT. They give easy opportunity to receive but where is the option given to DECLINE this rotten SPAM. Emails must have a cancel facility - do notifications have a CANCEL ALL facility ??? I really wonder why users stay with Vodacom ???
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Replies (2)
Vodacom's replyOfficial
03 Jan 2020, 07:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2020, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Jan 2020, 13:36Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply23 Jan 2020, 13:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team