DA
Dee A
1 reviews | Active since Nov 2018
28 Nov 2022, 12:43
STOP LETTING THESE COMPANIES DEBIT YOU.
Putting a new, updated review about how Vodacom simply refuses to refund the money that was debited from my account. I have opened tickets, done my due process, are there any intelligent agents that work for Vodacom or are they just as ******* at Telkom?
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Replies (2)
Vodacom's replyOfficial
28 Nov 2022, 14:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2022, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DA
Dee A's updateReviewer Update
30 Nov 2022, 11:59Dear Vodacom Consumer Website Team,
What is "due course"? MY money that is supposed to be in MY bank account has been with you for months now.
Regards
Aggrieved Customer
What is "due course"? MY money that is supposed to be in MY bank account has been with you for months now.
Regards
Aggrieved Customer
DA
Dee A's update30 Nov 2022, 11:59
Reviewer Update
Dear Vodacom Consumer Website Team,
What is "due course"? MY money that is supposed to be in MY bank account has been with you for months now.
Regards
Aggrieved Customer
What is "due course"? MY money that is supposed to be in MY bank account has been with you for months now.
Regards
Aggrieved Customer