lM
lucia M

1 reviews | Active since Feb 2018

19 Mar 2018, 21:44

stop it with your money ****s

I ****ing tired of these con men I had a contract with Vodacom ages ago and I was a student at the time I cancelled it I then called to inform them they then said I should pay then they sent my details to MBD ****ing ****s I then started to pay them from November 2016 then in September 2017 I called MBD to find out how much I owe cos according to me I've paid everything. They then told me I owe some more I told them to send me the recording of our interaction so I can go to the ombudsman they then changed the story to say my account is withdrawn by Vodacom from them I went to Vodacom to check my account they couldn't find anything except the fact that my number is now being used by some business. They decided to call me today to tell me I'm owing R1000 something bull **** if u guys are broke I'm not your gold mine I ********** be professional please

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 06:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team