1 reviews | Active since Jun 2014
Stop hounding me with your incompetence
I have had 3 ********** contracts opened in my name and for which i took an initiative to report and follow up for 3 months now. I have sent a countless of emails with affidavits explaining that i did not authorize such transactions to be initiated. Your *********** staff keep on "losing" my affidavits and now they have started harassing me about my "overdue" account that i have BEEN EXPLAINING for the longest time that it is **********. Please do your damn job and clear out my name from this nonsense. Lastly STOP harassing and making me suffer for your laziness and incompetence. I need these contracts CANCELLED and the confirmation thereof as i have zero authorized contract with Vodacom, not now or ever!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
