AC
Albert C

1 reviews | Active since Aug 2014

04 Jul 2023, 14:00

Stop giving my private information to companies

I keep getting marketing calls from people saying they're calling on behalf of Vodacom. I did not sign up or consent to receive marketing communication from you.

What's worse is that I've already had frau dulent charges on my account twice this year. And I'm convinced it's from the same companies that Vodacom gives my private information to.

Vodacom needs to stop giving my private information to companies so they an pester me, and and even worse, commit identify frau d with my details.

This is causing a lot of stress for me.

0
Replies (3)
Vodacom
Vodacom's reply04 Jul 2023, 14:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
AC
Albert C's update24 Jul 2023, 19:00
Reviewer Update
This morning I got called "on behalf of Vodacom" again, regarding upgrading. You guys really need to get a handle on this. I'm fed up.

The number they called from was + ***8.
AC
Albert C's update24 Jul 2023, 19:01
Reviewer Update
+⠀2⠀7⠀8⠀8⠀6⠀0⠀0⠀1⠀3⠀7⠀8