JO
John O
1 reviews | Active since Jul 2011
25 Feb 2016, 16:57
stop eating my voice data!!!
I got an SMS at 4:30 PM saying that my data bundle had run out at 7 AM. So they had been eating into my voice data for 9.5 hours without telling me. Unacceptable. AS I HAVE SAID NUMEROUS TIMES BEFORE: TELL ME BEFORE the bundle runs out and WHEN it runs out. DO NOT TELL ME HOURS AFTER THE FACT.<br> <br> THANK YOU.<br> <br> If this happens again, I am porting to MTN as I have had enough.
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Replies (1)Vodacom's replyOfficial
25 Feb 2016, 20:33Hello johnostrow,
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Vodacom's reply25 Feb 2016, 20:33
Official
Hello johnostrow,
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
