AH
Adele H
1 reviews | Active since Jun 2016
07 Jul 2022, 12:54
STOP: DO NOT TAKE OUT VODACOM CONTRACT
Good grief. I have the whole conversation on recording. For more than a year we tried to tell them that a data sim had to be cancelled because we were upgraded to better plan and don't even have the data sim they are charging us for. Spoke to how many people but they don't care just kept on taking the money every month....now we are cancelling my cellphone contract that expired end of June and they still don't care they keep on taking the premium. I HAVE ON RECORDING WHERE THEY CONFIRMED THE CONTRACT IS CANCELLED. I wanted to take out another new contract with Vodacom on my name but I am done with this company. Absolutely a bunch of ******* and *****!
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Replies (1)Vodacom's replyOfficial
07 Jul 2022, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2022, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
