SM
Salome M
1 reviews | Active since Aug 2013
01 Dec 2022, 22:48
STOP billing my account PLEASE!!!
I took out a contract with Vodacom and canceled it within 14 days and took back their device. However they still billing me every month. It's really annoying and would like for them to stop please.
Vodacom generally doesn't care about their customers, their call centre agents are rude and hang up on customers. I wouldn't recommend a contract with them period.
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Vodacom's replyOfficial
02 Dec 2022, 07:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team