KJ
Kevin J

1 reviews | Active since Jun 2016

09 May 2018, 09:37

Stop being so ***********!!!!

I am going to warn people all over social media and all my contacts and everyone I speak to about the incompetence of Vodacom. None of the three devices that I received from them is working because one has no sim card, as I am still waiting for it. The other one has a sim swap in process since the 2nd of May but that sim was only received yesterday on the 8th of May. How on earth can a sim swap be processed without me having even received a sim. The device for which a sim swap was don on the 13th of April 2018 already, is also ungoing a sim swap today.

How on earth does Vodacom find these ways to frustrate their customers. I will be closing my contract with them one at a time from now on.

0
Replies (2)
Vodacom
Vodacom's reply09 May 2018, 11:22
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

KJ
Kevin J's update10 May 2018, 11:41
Reviewer Update
You did not contact me via whatsapp!!! Lies just more lies!!!