1 reviews | Active since Jun 2016
Stop being so ***********!!!!
I am going to warn people all over social media and all my contacts and everyone I speak to about the incompetence of Vodacom. None of the three devices that I received from them is working because one has no sim card, as I am still waiting for it. The other one has a sim swap in process since the 2nd of May but that sim was only received yesterday on the 8th of May. How on earth can a sim swap be processed without me having even received a sim. The device for which a sim swap was don on the 13th of April 2018 already, is also ungoing a sim swap today.
How on earth does Vodacom find these ways to frustrate their customers. I will be closing my contract with them one at a time from now on.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
