NM
Natalie M
1 reviews | Active since Apr 2014
11 Jun 2018, 07:51
STOP!
Everytime I recharge you automatically convert my airtime into data of your choice. This is unacceptable. I want you to reverse the last transaction and give back my R145 airtime, cell number : ********** 644.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jun 2018, 10:25Dear Customer
Thank you for making us aware of this issue.
We will follow up on this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jun 2018, 10:25
Official
Dear Customer
Thank you for making us aware of this issue.
We will follow up on this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
NM
Natalie M's updateReviewer Update
11 Jun 2018, 12:20This is not sorted out yet.In fact you messed up even worse,I purchased 1gig double your data via your app.I received confirmation that it went through successfully,however it's not showing on my balance.Where is my data Vodacom?2gigs. And whoever is working on your facebook account is not even replying to my messages.
NM
Natalie M's update11 Jun 2018, 12:20
Reviewer Update
This is not sorted out yet.In fact you messed up even worse,I purchased 1gig double your data via your app.I received confirmation that it went through successfully,however it's not showing on my balance.Where is my data Vodacom?2gigs. And whoever is working on your facebook account is not even replying to my messages.