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patrick B
1 reviews | Active since Oct 2013
21 Apr 2019, 12:59
****** vodacom airtime since 2018
Vodacom has been deducting R10 daily when I recharge airtime since 2018. The vodacom consultant claimed that I subscribed to the so called hunky dory which is very strange because I don't know what this is and I don't get any benefit. I am very disappointed and feel cheated and unprotected by Vodacom. I have been a loyal vodacom customer since 2000. I will move my number to other service providers where I will feel valued and protected as a customer. Patrick
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Vodacom's replyOfficial
21 Apr 2019, 15:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2019, 15:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
pB
patrick B's updateReviewer Update
22 Apr 2019, 12:43I appreciated a call from Vodacom consultant and refund of all the airtime deducted. Much appreciated
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patrick B's update22 Apr 2019, 12:43
Reviewer Update
I appreciated a call from Vodacom consultant and refund of all the airtime deducted. Much appreciated