****** points by Vodacom

As i was planning to buy the phone through my points which they were 2000 .points just disappears then when i go to the store to i was told that Vodacom took them because they see that I'm not using them . i was planning to buy someone a Christmas gift . now im left with 1500 while i had morethan 2000 points. It seems like is all lies about points as when you reach morethan 2000 Vodacom deducts