TM
Thikho M
1 reviews | Active since Jun 2018
11 Jan 2022, 09:15
****** phone connected to internet after I reported it ******
I reported my phone ****** on 07 Dec 2021 around 11am I received itemized billing to find out the person who took my phone connected to internet after I was ****** and the phone is not blacklisted that phone I still have 11 months to pay for it it must be blacklisted
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
11 Jan 2022, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2022, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Thikho M's updateReviewer Update
11 Jan 2022, 12:26The reply is irrelevant
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Thikho M's update11 Jan 2022, 12:26
Reviewer Update
The reply is irrelevant
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Thikho M's updateReviewer Update
11 Jan 2022, 14:39I am saying us not blacklisted even today
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Thikho M's update11 Jan 2022, 14:39
Reviewer Update
I am saying us not blacklisted even today
TM
Thikho M's updateReviewer Update
11 Jan 2022, 14:41And tha phone is contract
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Thikho M's update11 Jan 2022, 14:41
Reviewer Update
And tha phone is contract
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Thikho M's updateReviewer Update
13 Jan 2022, 06:29I will never take a contract with vodacom you take customers for granted I am paying for that phone and failing to block it
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Thikho M's update13 Jan 2022, 06:29
Reviewer Update
I will never take a contract with vodacom you take customers for granted I am paying for that phone and failing to block it