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Dominique E

1 reviews | Active since Feb 2018

31 Jan 2019, 07:31

****** my data

i woke up this morning with a message saying i have no data! my mobile network was not on during the night! i have wifi at home and at work. i never use all my data! i want this fixed as i need the mobile data NOW!

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2019, 09:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply31 Jan 2019, 13:43
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, you've advised us accordingly.
Regards
Vodacom Consumer Website Team

Best regards,