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graceous R

1 reviews | Active since Feb 2016

23 Feb 2022, 22:52

****** Money

I bought items online last year on my VodaBucks store which they were never delivered and money was deducted from my account. I have called Vodacom several tomes with no help. Few days ago i checked on my app it says item cancelled but my question still remains where is my +-R950? i WANT MY MONEY BACK. My number is ***

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2022, 07:12
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team