jB
joey B
1 reviews | Active since Dec 2018
16 Dec 2018, 22:02
****** money
hallo ek is baie ongelukkig met voudacom, hulle het vir my n rek gestuur dat ek moet R25,000 .00 betaal ek was nie seker presies hoeveel nie, en betaal toe R27,000.00, ek was by die voudacom winkel in suidrand in kroonstad maar het geen hulp van hulle ontvang nie net n koue skouer. na baie gesukkel het ek met iemand by voudacom gepraat n week gelede. die persoon se toe ek moet R8,000.00 terug kry. dis nou al meer as twee weke en nou hoor ek absoluut niks van hulle nie. kan julle my help om my geld terug te kry asb my id is ********** 086080.
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Replies (2)
Vodacom's replyOfficial
19 Dec 2018, 13:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2018, 13:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Dec 2018, 13:12 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a Vodacom sim) for any further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Vodacom's reply24 Dec 2018, 13:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a Vodacom sim) for any further assistance.
Regards Consumer Website Team
Regards Consumer Website Team