****** money

After recharging with R260 a purchase of 2gig data was done without me doing anything and i was left with less than R10 on my phone. Phoning the vodacom centre asking for my refund as i have to make urgent calls they said that i should wait 30 min and phone back At the time when the data was purchased without my concent the data balance was 2.09 gig i did put off the data and the amount of data on the phone is still 2.09 gig Phoning back to the centre the very rude consultant tells me that i will not recieve a refund due to the data already being used I did not even have my data on so how can it be used I was treated rudely and did not get my refund Is this the way they treat their costumers