****** Minutes and Data

<p>I upgraded my account in April and when doing so, asked whether i would have my minutes and data taken away which i have paid for and was told absolutely not!! This was roughly 1000min and about 8gigs of data. After the upgrade i was told that the minutes and data was forfeited as i had upgraded my account. Had i known that my minutes and data would be ****** i would not have upgraded my account. This was done through your Hyde Park Branch.</p> <p> </p> <p>This issue has been going on since April and has not been resolved yet. On top of this, as part of the upgrade package, i was to receive a free rugby jersey!!! This has not happened either. I am the one who constantly has to contact the branch to ask whats going on and the only answer i get is that it has been escalated. This is pathetic to say the least!!</p> <p> </p> <p>I want my minutes and data reimbursed to me as i was promised they would not be forfeited if i upgraded my account!!!</p> <p> </p> <p> </p> <p> </p> <p>I</p>