****** data bundles

i loaded data which was at the beginning of this month to the amount of 1gb, all i ever use this for is my Watsapp when im not at home and nothing else, any other usage that requires internet access that Customer Service and she insists that im using my bundles for internet. I explained to her that the bundle depleted whilst i was on the my wifi connection and my bundles, even background data on all my apps is switched off.

This is the type of treatment you get for being a loyal client for over 10 years, never had a single complaint, for the first time ever i was made to feel as if im calling to ****** from them.

something needs to be done because this isnt the service one was promised.