1 reviews | Active since May 2017

23 Oct 2017, 15:05

****** Data and Airtime

Over the past 3 weeks my airtime and data has been disappearing faster than i am using it! I mostly use wifi when at work and home and only use data in-transit and yet Vodacom has now ****** me of hundreds of rands worth of airtime and data- this is unacceptable and needs to fixed asap! I expect this to be explained and rectified immediately!

0
Replies (2)
Vodacom
Vodacom's reply23 Oct 2017, 15:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Oct 2017, 08:25
Official

Good day,

Feedback has been provided.

Regards,
RM