DM
Dikeledi M

1 reviews | Active since Sept 2017

14 Sept 2017, 12:41

****** data and airtime

I bought R80 airtime and used it to buy 1Gig data worth R79. Merely 2 hours later it was ALL gone. The call centre agent was rude and he said he would call me back yesterday and I am still waiting. I WANT MY DATA BACK!!

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2017, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Sept 2017, 08:47
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team