BR
Bongiwe R

1 reviews | Active since Aug 2015

23 Aug 2017, 12:56

****** Data and Airtime

I lost all my data and airtime over the past week, last night was the worst. I had not used my data at all and i did not even receive a warning. I am deeply disappointed and am considering moving to a different network.

0
Replies (2)
Vodacom
Vodacom's reply23 Aug 2017, 14:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Aug 2017, 07:59
Official

Dear Bongiwe,

Feedback has been provided.

Regards,

Cassandra

Best regards,