****** DATA AND AIRTIME
I Purchased 1GB data on Sunday , I then added the MyMeg your day 1GB data- Vodacom then decided to take Data from my recently purchased data instead of the MyMeg data (********* and False advertising ******* !). This happens every week!! I call to complain and I am told different stories every time on how to use the "MyMeg your day data" service. Vodacom train your staff better! Last night I had 1.7 + GB data and R70 + Airtime- it was ****** off my device within minutes. I call to enquire and complain and I am told it is a general problem and to just restart my device. The problem is still on-going and no staff member can give me answers as to when I am getting what I purchased back. Should I open a ******** case against Vodacom? What must I do? This is absolutely disgusting service. Maybe Zuma and the Gupta's have major shares in Vodacom? I want my account to be corrected ASAP!!! #VodacomSA #***** #Unhappy
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Our records reflect that feedback has been provided. Your account has also been credited with 1GB data.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Good day,
Our records reflect that feedback has been provided. Your account has also been credited with 1GB data.
Please accept our apologies for any inconvenience caused.
Regards,
RM
