NM
Natasha M
1 reviews | Active since Oct 2019
24 Nov 2020, 01:56
****** data
On 23 November 2020 I bought 500mb of data. Few hours after that the data was all used up. Vodacom app shows that my phone only used 0.64 mb on 23 November 2020. Vodacom cannot explain where the data went to.
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Vodacom's replyOfficial
24 Nov 2020, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team