****** DATA

I havE an iphone 6 and I am aware exactly how my data can be managed.<br> I have never experienced something so bizarre but on 2 occasion (30 dec & 31 dec)<br> i purchased 2 lots of 250MB data, both were depleted within 30-45mins - IMPOSSIBLE as +- 98% of my apps are switched off for data.<br> Vodacom customer care agents refused to log a call until 5 Dec.<br> On 22 of Jan, vodacom told me that they never \stole\" my data, but out of courtesy would refund me.<br> They also told me to go to a store and get a technician to check my phone as well as dowload data manager app.<br> Both of which I did! On the 5 of February my refunded 500MB were ****** from me AGAIN!<br> I had 100MB of data that was already purchased and I had used 94MB according to my new app, yet 500 had disappeared - when i reported it i received no feedback! (they say they will get back to you withing 24-48 hrs)<br> After phoning again this monday, tuesday and wednesday and being promised a call back and feedback by the end of wednesday i have received NOTHING! <br> <br> 6 WEEKS of THE SAME DATA DISPUTE! AND THEY DO NOT EVEN CARE ONE BIT!<br> <br> i have since had to purchase numerous bundles to keep me going!<br> LUDICROUS - VODACOM SHOCKING CUSTOMER CARE!! "