****** DATA!

On Wednesday evening 20/01/2016 I purchased a 500mb mega bytes data bundle. As soon as it went through I went to refresh the Vodacom app to see and it was down to 217mb!!!! (I had +-40mb before reloading) I was at home and my phone was on wifi. I was not using any apps nor internet. I called Vodacom and was told I was downloading stuff.<br> 1. I was connected to wifi. <br> 2. I was not downloading anything. <br> 3. Immediately after purchasing 500mb it was down by 283mb!!<br> 4. I have an app that records the data I've used that is in sync with the Vodacom app. No data went down on the data app!!<br> <br> I was also told it could have been an app downloading in the background.<br> I know my apps very well and how my phone works. I do not have any new apps or any apps running in the background when not on wifi except for Whatsapp... and again, my wifi was on!<br> It is impossible that 283mb disappeared as soon as I purchased 500mb!<br> Their call centre was not helpful and neither was the \Superior"that took over. I posted on their Facebook page but haven't gotten any response at all. I was given a reference number (S3-GKT2I-IIBYE) But haven't heard a word from them!<br> <br> I can't afford to be ****** like this!"""