VP
Valrian P
1 reviews | Active since Sept 2017
27 Nov 2017, 21:29
****** data...
Please help me understand where my 100mb that i just loaded vanish too.... I loaded data around 20:30 and in abt 30min it dissapeared using whatsapp... i downloaded a video a small video and yet i know my data will last..... im experiencing these same problems on my vodacom contract number. So now on my prepaid number as well.... i would like me data to be reimbursed on ********** 771.... and yet again there was no warning saying u have 50mb left on my sms messages.... i had the same issue a month ago on my contract number im using ********** 866..... so please call me on my prepaid number tp reimburse my data....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Nov 2017, 06:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2017, 06:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Dec 2017, 10:21Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply03 Dec 2017, 10:21
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,