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Data usage is no longer a luxury but a necessity for working individuals. It is no longer something that we can do without so to purchase and be debited for data and then not to receive it is infringing on my livelihood. Called the call center -helpful agent but she told me it would take between an hour and TWENTY FOUR hours to be reimbursed. You took the money off in two seconds Vodacom, why do I need to wait that long?

Then used my talking points to get data which I received and used for three emails this is now also depleted?

Knowing that there is an ongoing data issue this company and business should have an action plan and definitely a faster turn around time to resolve this. Second call to the call centre and I still do not have data!