YM
Yolanda M

1 reviews | Active since Apr 2011

26 Jul 2017, 09:18

****** Data

<p>Yesterday a whole Gih just dissapeared...... today I reload 250 meg and immediatly it is gone ...............although my cellular data was turned off on my phone? I need urgent response from Vodacom this is unacceptable..........................</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,