<p>I have been having a problem, my alocated date does not always last a full mounth, meaning at about the last week, i would purchas a one off date just to carry me over, then at the start of the new mounth i would be alocated my new data, now this is where i say Vodacom is *****ing from us, at this stage I have some purchased data left over, vodacom then uses my alocated date and my purchased date is put a side, so by the time my alocated date has been used, my purchased data has expired. Now the vodacom shop told me that it works, as follows, purchased data-carried pver data and them only alocated data, but this just the opposit of what is actualy happening. I phoned Vodacom and the just said, sorry that is how it works, we ***** and dont care about our customers as long as we get your money.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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