TE
TJ E
1 reviews | Active since Feb 2010
17 Apr 2020, 10:29
****** airtime WASP
unauthorized WASP for R7 per day was active on my account, but Vodacom in unable to tell me who it it, or for how long this has been going on. This is unacceptable, airtime being ****** with no support from Vodacom
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Apr 2020, 10:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2020, 10:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Apr 2020, 11:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Apr 2020, 11:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
TE
TJ E's updateReviewer Update
21 Jun 2020, 18:28*****. Still waiting for someone to make contact !
TE
TJ E's update21 Jun 2020, 18:28
Reviewer Update
*****. Still waiting for someone to make contact !