SS
Sudika S

1 reviews | Active since Aug 2017

06 Oct 2017, 18:48

****** airtime and data

Vodacom has ****** R250 worth of airtime and 600mb of data.... When I queried this they said that even if my phone is off it will use airtime and data what a load of *******.... I have been having endless problems with Vodacom and their filthy ways....

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Oct 2017, 07:29
Official

Dear Sudika,

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian