1 reviews | Active since Aug 2017
****** airtime
I recharged my Vodacom prepaid account on Saturday with R50.00 but before I could my any calls, airtime was gone. Its not the first time this is happening, previously I called the customer care service and I was told that maybe I has open internet tabs. This time however, I don't have a smartphone so it couldn't have been that. Why is Vodacom doing this to me?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian
Best regards,
Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian
Best regards,