dS
ditshego S

1 reviews | Active since Jul 2011

31 Aug 2017, 15:02

STOLE MY DATA

Stole my data

I am very unhappy with Vodacom. My data disappeared without my concern. I called them regarding this issue. They refunded me my data but with bits and pieces and different expire dates. Now my mist data just disappeared again. I called in and now they are telling me I HAVE A SUBSCRIPTION THAT DEPLETES MY DATA...I ASKED SINCE WHEN AND THE AGENT DROPPED THE CALL LIKE WHAT THE ****... PLEASE BRING BACK MY DATA

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2017, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply04 Sept 2017, 08:46
Official

Dear Customer

Feedback has been provided via SMS.

Please note that the final feedback remains unchanged.

Kind Regards

DL

Best regards,