dS
ditshego S
1 reviews | Active since Jul 2011
23 Aug 2017, 10:41
Stole my data
Hi
I am very unhappy with Vodacom. My data disappeared without my concern. I called them regarding this issue. They refunded me my data but with bits and pieces and different expire dates. Now my mist data just disappeared again. I called in and now they are telling me I HAVE A SUBSCRIPTION THAT DEPLETES MY DATA...I ASKED SINCE WHEN AND THE AGENT DROPPED THE CALL LIKE WHAT THE ****... PLEASE BRING BACK MY DATA
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Replies (2)
Vodacom's replyOfficial
23 Aug 2017, 11:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2017, 11:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
dS
ditshego S's updateReviewer Update
24 Aug 2017, 11:56Is someone going to explain what happened to my ****** data?
dS
ditshego S's update24 Aug 2017, 11:56
Reviewer Update
Is someone going to explain what happened to my ****** data?