VP
Vandon P

1 reviews | Active since Aug 2014

03 Oct 2015, 11:00

STOLE MY AIRTIME

Vodacom stole a total of over R400.00 airtime within a couple of minutes. I received an sms to say I've got 4.95MB remaining of data. I immediately went to purchase data as I receive my airtime on the 1st of every month and I reflected a balance of R0.00!!! I called the call centre and the agent advised she can see I still had airtime but cannot tell me where it went to. All she told me was I'll need to find out myself on the website which isn't helpful at all! I want my airtime back or I will take this further as I've been ******!<br> <br> Disappointed and Angry Customer.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2015, 11:50
Official
Hello Vandon,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team