1 reviews | Active since Dec 2016
STOLE AIRTIME BEFORE I COULD PURCHASE DATA
<p>I bought R100 airtime last night so I can purchase data. I had it on my phone literally a few min and it was gone. Vodacom blames internet usage which I wasn't even on. I am so ****ed because when I checked my balance it's was 0.01, as soon as I wanted to purchase data it told me I had insufficient funds. That is when I checked my balance but all my apps data usage was turned off, this is the third time this happened to me, they keep blaming internet usage even though I turned my data off for all my apps then tried to purchase the data.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for assisting me I truly appreciate it, thank you to Faeez for constantly trying to get a hold of me until you did.
Thank you for assisting me I truly appreciate it, thank you to Faeez for constantly trying to get a hold of me until you did.
Unfortunately the promise made to me did not appear.
Unfortunately the promise made to me did not appear.